FAQs

Frequently Asked Questions and Answers

Forum
CATEGORY SUBJECT WRITER DATE READ RECOM POINT
Payment

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[5020] Payment failed error has occurred
Pixie 2019.08.12 13 0 0point
9 Account

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How do I reset my password?
Pixie 2016.04.03 170 8 0point
8 Shipping

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Will I pay for custom fees?
Pixie 2016.04.03 347 10 0point
7 Products

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I received my order and an item is damaged
Pixie 2016.04.03 209 8 0point
6 Shipping

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I received my order and it is incorrect
Pixie 2016.04.03 204 12 0point
5 Shipping

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I need to change something/add something to it
Pixie 2016.04.03 149 8 0point
4 Pre-order

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When will my pre-order ship?
Pixie 2016.04.03 197 13 0point
3 Shipping

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How do I track my order?
Pixie 2016.04.03 220 9 0point
2 Shipping

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How long will it take to receive my order?
Pixie 2016.04.03 281 8 0point
1 Shipping

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Do you ship worldwide?
Pixie 2016.04.03 427 7 0point